Trust Building Communication Skills

A dynamic results-focused skills program focused on the effective use of interpersonal communications to generate power and influence in a business setting.

Introduction

Trust Building Communication Skills builds lifelong skills enabling delegates to communicate effectively and become more influential. It teaches a practical system for recognising different behaviour styles and engaging with all types of people, ultimately helping delegates to build sustained, long term win/win business and personal relationships.

This program is based on Persona Global's Persuasive Communicator program which has proven to be one of the world's most effective interpersonal communication skills courses. More than 2 million people in 72 countries have attended this workshop.

Who Should Attend

- Professional services teams who need to influence and want to build trusted relationships with their clients.
- Account managers dealing with high-value or complex client relationships.
- Sales executives looking to improve their selling technique.

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Key Dates

September 2019 - Sydney : 10 Sep - 10 September 2019

Location

Sydney / Melbourne

Duration

1 day.

Program Fee

$895 plus GST per participant.

Early Bird Offer: Get 7% off if you register more than 2 months before a program start date.

Please enquire if interested in holding an in-company program for your team.

Key benefits

  • Learn how to recognise the communication style of anyone you engage with and how to adapt your own style for maximum impact.
  • Develop a Game Plan for communicating more effectively with a specific ‘problem individual’, usually someone you fail to engage effectively.
  • Learn how to build trust, project empathy and coach effectively, leading to reduced friction and greater co-operation.
  • Recognise the important interpersonal dimension of client relationships and the sales process for greater sales success.